Warranty

Fill out this form if you have a return for any reason.

Instructions: Please submit the information in the contact form to receive your repair or replacement order. Will we NEVER deny a return authorization based on the photo or description? Really? Yes, really.

How This Works:

  1. Submit a claim using the contact form on this page.
  2. Mail the product to be repaired or replaced to the address below in a box – (not a padded envelope).
  3. ** We will not be responsible for damage that occurs or loss of item if shipped in a padded envelope.
  4. ** Include $9 for return shipping and handling.
  5. Allow one to two weeks for repair and return.
  6. We will either fix or replace your product within 24 hours of receiving it.
Mailing address for repair or replacement:

Steel River Knives
PO BOX 878
Guthrie, OK 73044, USA