Fill out this form if you have a return for any reason.
Instructions: Please submit the information in the contact form to receive your repair or replacement order. Will we NEVER deny a return authorization based on the photo or description? Really? Yes, really.
How This Works:
- Submit a claim using the contact form on this page.
- Mail the product to be repaired or replaced to the address below in a box – (not a padded envelope).
- ** We will not be responsible for damage that occurs or loss of item if shipped in a padded envelope.
- ** Include $9 for return shipping and handling.
- Allow one to two weeks for repair and return.
- We will either fix or replace your product within 24 hours of receiving it.
Mailing address for repair or replacement:
Steel River Knives
PO BOX 878
Guthrie, OK 73044, USA